Patient Stories

For seven years, Tim struggled with bone-on-bone pain in his knee. But, like many of us, he ignored it and continued his life as best he could until he simply couldn’t anymore. The pain peaked in early 2024, and he found himself in the offices of Orthopedic Surgical Partners after his previous medical provider retired.

Tim made an appointment in our Avon Office with Dr. McAllister, MD, to try to remedy the pain. He knows over five individuals who have had successful experiences with McAllister and his team. Plus, he had successfully seen two other providers in the Orthopedic Surgical Partners network for his ankle in Rocky Hill and his back in Manchester.

When Jennifer’s arthritis began to cause pain down her arm, her primary care physician recommended a trip to the Orthopedic Surgical Partners Speed Pass Walk In. She emphasized the efficiency and seamlessness of the process, dubbing it a “one-stop shop” for medical care. Instead of enduring the hassle of a more “traditional” diagnosis, everything was conveniently taken care of in one place. Jennifer shared that both Mark and her nurse, Rose, were incredibly knowledgeable, supportive, and compassionate throughout the experience. Even though she came on a busy Monday morning, the entire office was efficient and dedicated to patient care.

As a self-proclaimed pickleball addict, Wendy knew something was off when she started having persistent pain in her right shoulder. After going to Dr. Risinger and the OSP team for years, she knew she could trust them with her care as she’d sought out their expertise many times before (and referred all her friends and family).

Lisa has been dealing with nagging pain in her lower back and coccyx area for what felt like an eternity—nearly one and a half years, to be precise. She had endured rounds of physical therapy and countless other treatments, yet relief remained elusive until she worked with Dr. Yannopoulos and the Orthopedic Surgical Partners team.

After returning from a two-week getaway, they knew something was wrong with their ankle, and they had to get it checked out. They made an appointment at the Rocky Hill Ortho SpeedPass and were seen promptly by a PA who facilitated x-rays and was able to determine that they had broken their ankle while abroad. It was recommended that they see a specialist for the injury. In just a week’s time, they were able to get an appointment with Dr. Bruce – “That’s almost unheard of for a specialist appointment.”

Alexa Kebalo Hughes, a powerhouse realtor, incredible wife, athlete, and inspiration for women entrepreneurs everywhere struggled  for decades with chronic back pain that threatened to take all her success away from her. Once referred to Dr. Yannopoulos, he and his team moved mountains for Alexa and set her on the road to an entirely new life. Within hours of the surgery to repair her two severely herniated disks that had been pinching nerves for over a decade, she was up and walking—pain-free. She went from a wheelchair, unable to move to walking freely across her hospital room without pain, crying tears of joy because she was so immensely grateful for this life-changing surgery.

On October 22^nd, L.G. went to her granddaughter’s soccer tournament on a wet, dreary day. The loose ground and change in footwear caused L.G. to slip and fall as she turned quickly. As she fell, she immediately felt a sharp pain and upon getting up realized her left wrist was twice the size of her right. Unfortunately, tournament day ended with a trip to the emergency room.

Lisa Schack has wrestled with gradual aging in a way all of us do. After getting her knee replaced with OSP and having a great experience, she knew it was time to address the bunion and hammer toe that caused mobility and confidence issues for years. Her knee doctor recommended Dr. Amy Bruce, and she was thrilled to give her a chance!

Linda Varga is one of Dr. Scarangella’s long-time patients who has trusted him with her care for years. So long, in fact, she can’t recall when she started going to see him! With too many surgeries to list, she shared that “Dr. Scarangella is an absolutely wonderful, compassionate, and caring doctor.

Nancy Pearson is more active than your average 85-year-old, and it’s partially due to the care she’s received from Dr. Yannopoulos. When she first started suffering from pain in her knees due to aging, she did her own research to find a doctor she felt she could trust with her care. While her primary care physician questioned her about choosing a doctor who specializes in lumbar pain—she knew that his skilled hands could handle just about anything. And she was right!

Jim Leone played a lot of football in high school, in college, and throughout the years, that unfortunately caught up with him as it usually does for many. As he arrived at Dr. McAllister’s office for his first visit, he was impressed by the team’s professionalism and evident expertise, shown through their ease of communication and knowledge of the knee replacement procedure he’d require. With ease, Dr. McAllister replaced Jim’s left knee and after Jim started experiencing pain in the right knee a year or so later, he went back to Dr. McAllister for a right knee replacement.

Linda Chagnon needed medical assistance after experiencing a fall in her condo, which resulted in a broken shoulder. She had a history of care with Dr. McAllister and Dr. Mara as a former employee of the hospital, so she knew that she could instantly trust anyone who partnered with them, stating that,

After years of fearing the excruciating pain of foot surgery that Martha had witnessed and heard about, it became clear that she could no longer stall the process. Her previous record of excellent care and successful surgeries at Orthopedic Surgical Partners led Martha to their foot and ankle surgeon, Dr. Andrew Litchfield who performed bunion surgery and hammertoe correction on Martha’s right foot. Martha was impressed by the fact that he was never condescending and noted that her experience in his office at her first visit led her to trust him and feel secure in his care.

Life is unpredictable and unexpected challenges are thrown our way daily. When Ann-Louise Richman was completing daily chores one morning, she tripped on the bag she was holding, which resulted in her slipping down the stairs and breaking her foot. Never needing any help from a foot and ankle specialist before, Ann-Louise’s primary care doctor referred her to Orthopedic Surgical Partners. They quickly got her in for an appointment with Dr. Bruce and as fate would have it, it was a perfect match for Ann-Louise in her journey to recovery.