Malyssa Chanthasoto – A PA That Approaches Patient Care with Active Listening and Intention

Theresa Ostrowski – OSP Osteoarthritis Patient

Theresa Ostrowski
- OSP Osteoarthritis Patient

Living with osteoarthritis is something that Theresa Ostrowski has been plagued with for years. She said the pain in her knee and shoulder is like a nail coming through her bones due to the severity of her bone-on-bone arthritis. But, unfortunately, life circumstances make surgery an impossible option, and cortisone shots are the treatment path she’s chosen. That said, she came to PA Malyssa Chanthasoto seeking relief from the pain that this awful disease inflicts on her daily life.

Theresa shared, “I’ve seen and worked with many doctors and PAs over the years. But Malyssa is better at what she does than most of them. I was so lucky to be paired with her.”

Upon her first appointment, Malyssa used the ultrasound machine and checked Theresa’s previous medical records to pinpoint precisely where the problem area of her arthritis was. Whereas other doctors had simply used standard injection sites for cortisone shots, Theresa emphasized that Malyssa actually listened and took the time to switch up the injection site to target where the pain was radiating from.

She said that the cortisone injection is working for the first time because of the care Malyssa took to diagnose and treat with intention. Raving about her experience, Theresa explained just how incredible Malyssa’s bedside manner is, how knowledgeable she is, and how genuinely caring she is.

“5+ Stars,” she said. She’ll be returning to Malyssa for her shots on an ongoing basis due to her experience!

  I’ve seen and worked with many doctors and PAs over the years. But Malyssa is better at what she does than most of them. I was so lucky to be paired with her.  – Theresa Ostrowski

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(860) 432-4640