Terms of Service

Last updated: 2026.04.28

Welcome to Orthopedic Surgical Partners (“we,” “our,” “us”). These Terms of Service (“Terms”)
govern your access to and use of our website and any related services, including SMS and RCS text messaging.
By accessing or using our website, you agree to these Terms.

If you do not agree with these Terms, please discontinue use of our website and services.


1. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of,
restrict, or inhibit the use of this website by any third party.

You may not:

  • Attempt to gain unauthorized access to any portion of the website;
  • Interfere with website functionality;
  • Use automated systems (bots, scrapers) without permission;
  • Upload or transmit harmful code.

We may modify or discontinue any part of the website at any time.

2. Intellectual Property

All content on this website—including text, graphics, logos, icons, images, and software—is the property of
Orthopedic Surgical Partners or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works based on any content from this website
without our prior written permission.

3. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content,
accuracy, or practices of any third-party sites. Accessing these links is at your own risk.

4. Disclaimer of Warranties

Our website and services are provided “as is” and “as available” without warranties of any kind, whether express
or implied.

We do not guarantee:

  • That the website will be uninterrupted or error-free;
  • That defects will be corrected;
  • That the website or server is free of viruses or harmful components;
  • The accuracy or reliability of any content.

5. Limitation of Liability

To the fullest extent permitted by law, Orthopedic Surgical Partners is not liable for any damages arising from
your use of the website or services, including but not limited to:

  • Direct, indirect, incidental, or consequential damages;
  • Loss of data;
  • Loss of profits;
  • Service interruptions.

Your sole remedy for dissatisfaction with the website is to stop using it.

6. Indemnification

You agree to indemnify and hold harmless Orthopedic Surgical Partners, its employees, contractors, and affiliates
from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms.

7. Text Messaging Terms (SMS & RCS)

By enrolling in text messaging from Orthopedic Surgical Partners, you agree to the following terms regarding our messaging program.

7.1 Program Description

By opting in, you consent to receive messages at the mobile number you provided. These messages may include:

  • Appointment reminders;
  • Scheduling updates;
  • Billing notices;
  • Care coordination messages;
  • General practice communications.

Messages may be sent using SMS (Short Message Service) or RCS (Rich Communication Services).
SMS and RCS are not fully secure, and message confidentiality cannot be guaranteed.
Do not send sensitive personal information via text.

7.2 Message Frequency

Message frequency may vary based on your interactions with us.

7.3 Message & Data Rates

Message and data rates may apply. Check with your wireless provider for details.

7.4 Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

7.5 Help Instructions

For assistance, reply HELP at any time. You may also contact us through our Contact Us page:

Contact Us


7.6 Opt-Out Instructions

You may opt out at any time by replying STOP. After doing so, you will receive a confirmation
message and will no longer receive text messages unless you opt in again.

7.7 Privacy

Your information will be handled according to our Privacy Policy:

Privacy Policy


8. Privacy Policy

Your use of our website is also governed by our Privacy Policy:

Privacy Policy


9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of the website constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.

11. Contact Information

Orthopedic Surgical Partners
1111 Cromwell Avenue, Building 4
Rocky Hill, CT 06067
Phone: 860.525.4469
Contact Page:

Contact Us