Staff Testimonials

When Donna Rizzio first arrived at OSP in 2010, she was returning from the bustling and prestigious Arizona Heart Institute, where she served as the Director of Practice Management. She had experience managing over 100 physicians, so the prospect of joining OSP with only three MDs at the time seemed uncertain. However, during the interview, Donna found the physicians to be exceptional individuals with integrity, intelligence, and genuine care for their staff. Impressed by their character, she accepted the position of CEO and has loved every minute since.

As the CEO, Donna oversees all aspects of the practice, from financial management, legal, compliance to human resources and recruiting. When she started, everything was still done on paper charts and there was no marketing or website. She took it upon herself to transform the practice into a dynamic facility with four locations and three Orthopedic Urgent Care Centers.  “My passion for OSP has grown exponentially as the years go on.” Says Donna. “One of the most unique aspects of my job is the trust the physicians place in my judgment.”  This trust has allowed her to grow the practice from just four providers to a thriving group of over 20 providers. “The physicians’ confidence in my abilities has been incredibly fulfilling.” OSP has now become one of the area’s largest and most popular practices.

The part of her role that brings her the most personal fulfillment is witnessing the practice’s growth and transformation. Donna is known for bringing strength, structure, and support to all aspects of the practice and particularly enjoys decorating the new facilities, adding a personal and inviting touch to each office. “We take pride not only in the care we provide but where we provide it.“

“The unique thing about my job is that I get to build relationships; it doesn’t feel like a job here. My coworkers are my family, and everyone is so supportive. You are always reminded of your value and how appreciated you are.”  says Lindsey Colon, site supervisor for the OSP Rocky Hill office.

Scott Forest has been a part of OSP for almost five years and can confidently say it has been an incredible journey. What initially brought him to the practice was the opportunity to grow and develop new skills in a familiar environment, surrounded by people he deeply respects. But what truly keeps him at OSP is the exceptional culture and atmosphere permeating the organization.

“As the Clinical Operations Manager, my role primarily involves working closely with the clinical team, including the radiographers and medical assistants. Additionally, I serve as the Durable Medical Equipment (DME) Coordinator, overseeing all things DME related. I also have the privilege of working alongside the clinical staff as a medical assistant and radiographer, providing me firsthand knowledge of their needs. Furthermore, I take on various responsibilities, serving as on-site IT support and becoming a jack of all trades within the organization.

The most unique aspect of Scott’s job is the variety of tasks it offers. “I constantly find myself building upon my role and taking on additional responsibilities, which keeps me engaged and continuously learning.” What brings Scott the most personal satisfaction is helping the staff succeed. Whether mentoring them professionally or simply making their day a bit easier by lending a helping hand, he finds great joy in acts of service. “It’s my love language, and I genuinely love what I do.”

When comparing OSP to other places he has worked, the standout benefit is undoubtedly the culture and its impact on everyone at the practice. The positive work environment and the supportive nature of the team make OSP truly special. To anyone considering working at OSP, Scott would say that it is a rewarding, fast-paced, and enjoyable place to be. “We work hard so that we can play hard, and the sense of fulfillment and camaraderie is truly unmatched.”

Outside of work, Scott loves keeping busy. Whether it’s chasing his two young children around the yard or working on various projects, from household renovations and building hot rods in the garage to tinkering with RC bashers and boats in his basement, there’s never a dull moment. “I even enjoy playing with Legos with my kids and modifying their Power Wheels for more power, often channeling my inner Tim Allen with a few grunts. As you can see, nothing is off the table in my pursuit of keeping life exciting.”

From the first moment, phone or face to face, entry to exit of our offices, we exist to serve patients. “Every experience at this office matters,” says Adriane Womack, Supervisor at Orthopedic Surgical Partners Avon office. “To me, customer service is my highest priority, and it’s about making every moment with our office, doctors, and staff the best it can be.” And Adriane has a glorious 32 years of doing just that. After ten years at St. Francis hospital, Adriane was referred by a staff member at OSP to come and join their team, and she has never looked back. “From the very beginning, the professional environment, the great staff and doctors make you feel like you are part of a family. The communication and openness between all departments is something you don’t find very often. It really makes you wake up loving going to work! ”

Most unique part of my job watching ways I can improve systems and process.  I love the backend of things and how people and processes work and how they can be improved.

Paulette’s daughter was 6 months old when she joined the OSP team.  That was 26 years ago!  “We are a big family here.  The environment is rooted in respect and its truly a wonderful place to work… you won’t ever want to leave!”

Suleika Cox embarked on her journey with OSP in 2019 when she relocated from the vibrant streets of New York City to Connecticut. She sought a position akin to her previous role and found a home at OSP. As the Lead Medical Assistant for the last five years, the driving force behind Suleika’s loyalty lies in the unique office culture, which transforms colleagues into a supportive and cohesive family, making each day at OSP more than just a job but a fulfilling experience.

Suleika orchestrates the day-to-day activities of her fellow medical assistants, ensuring the clinic’s smooth operation. Managing schedules, addressing call-outs, and resolving any issues that may arise are all part of her multifaceted role. Additionally, she serves as a medical assistant to Dr. Litchfield and his surgical coordinator, taking charge of surgical bookings, patient clearances, and overall surgery coordination. A standout feature of her job is the close collaboration with the CEO, underscoring OSP’s open-door policy and the inclusive work environment it cultivates.

For Suleika, her role’s most personally fulfilling aspect is aiding individuals in reclaiming their lives and improving their well-being. The satisfaction derived from contributing to patients’ journeys towards recovery is unparalleled. OSP distinguishes itself from other workplaces through its unwavering emphasis on continuous learning and growth. From surgical training to front desk responsibilities and now progressing into a management role, the organization offers ample personal and professional development opportunities.

To those contemplating a career at OSP, Suleika says, “It’s an incredible workplace. The wealth of knowledge and skills acquired is invaluable, shaping individuals into well-rounded healthcare providers.” The practice is characterized by its organizational efficiency, collaborative spirit, and innovative approach to patient care. “Working at OSP is not merely a job; it’s an opportunity to thrive in a supportive and dynamic healthcare environment.”

Nadine Shenas, Lead Radiologic Technologist, shares her journey with OSP, a place she’s been proud to call her professional home for nearly 5 years. Drawn to OSP by the glowing recommendations from a friend, Nadine discovered not only a workplace renowned for its professional excellence and impact on lives but also a unique culture that felt like family. The exceptional bedside manner of the physicians and the supportive community of colleagues are what have kept her committed to OSP.

In her role as the Lead Radiologic Technologist, Nadine oversees a bustling department that handles up to 80 patients a day. Beyond the technical aspects of capturing crucial images, her responsibilities include managing supplies, handling medical records, and stepping in wherever needed. “The most distinctive aspect of my job lies in the constant need for critical thinking. Each patient and situation present a unique challenge, requiring on-the-spot problem-solving to ensure optimal results while prioritizing patient comfort. I truly love it!”